
Breakthrough office technology such as VoIP communication could be key to the future of small businesses, it is claimed.
The Record notes that VoIP telephony could generate good cost savings for business by allowing a company phone system to operate over the same network as its computers, NorthJersey.com reports.
Suitable for expanding businesses, it is argued that new offices to not have to be wired with separate phone and data lines under VoIP technology with only one set of data lines required.
Extra office space could be created through the technology since VoIP requires no phone equipment and is hosted by an off-site provider, the article adds.
The website notes that keeping office technology upgraded is a matter of survival for AlphaGraphics owner Simone Wilker, who said: "If you lag behind, you lose."
VoIP can be used by individual consumers through a standard landline and broadband service through subscription, or via a system designed to link multi-site locations to a single phone line over the internet, PC World's Kathryn Vercillo told the Washington Post.