Press & PR

The BryanLGH Medical Centre claims to have improved the level of patient care through the use of a hybrid VoIP system.

A not-for-profit organisation with acute care and outpatient facilities, employing more than 4,000 members of staff, BryanLGH needed a new telecoms infrastructure to meet the growing evolution in the field, reports ComputerWeekly.

Officials brought in the VoIP telephony as it enabled workers to communicate more effectively, because they are often mobile and there are more than ten separate facilities.

Although the system is only initially hybrid, the technology is in place for a full VoIP migration at a later date.

Susan Hopkins, manager of telecommunications at the organisation, commented: "Patient care had to come first and that means a 100 per cent reliable communications system."

She added that initial fears that a full VoIP implementation would be too expensive had been allayed. It is expected that all systems will be rolled out by the end of October 2007.